The Business Support Team are trained in customer service, evidence of this is with their recently achieved NVQ in Customer Service in March 2007. They are very professional in their dealings with clients and are always seeking to ensure our customers are satisfied with our services and facilities. When you are with us, please feel encouraged to ask for their help and support. They are key members of our team and they support everyone at the centre.
We ask our clients to complete an evaluation form. These help us to monitor our standards, address any problems, look for suggestions we can act upon and provide us with clear information to judge our services against.
